Here are the details regarding their internet access

Connection & Performance

  • Included in Rate: Private WLAN internet access is completely free and included in all room rates.

  • Speed & Data: The connection typically delivers download speeds of 40+ Mbps with unlimited data volume.

  • Access: Every room has its own dedicated internet access. You will receive your personal WLAN password upon checking in.

Troubleshooting Tips

If you experience initial connection issues, the site recommends trying the following steps:

  • For general devices: Disable your WLAN adapter (found under Network & Sharing Center -> Adapter), restart your device, and then re-enable the WLAN adapter.

  • For Apple products: Go to the Reset page on your device and reset your network settings.

  • Hardware/In-depth Help: For further computer or technical issues, they suggest visiting "PATTAYA-2-YOU" located on the 3rd floor of the TUKOM IT mall.